From the Chair and Chief Executive
Waitemata District Health Board (DHB) is the fastest-growing DHB in the country, by 2025 it is estimated that our population will increase by 99,000 people. To provide the best care for everyone, we need to continually find ways to innovate and improve. We invite you to read our Quality Account and to see how we have achieved this in 2016/17 and how we deliver our organisational purpose. Our organisational purpose defines what we strive to achieve, which is to:
- Promote wellness
- Prevent, cure and ameliorate ill health
- Relieve suffering of those entrusted into our care
Our staff constantly endeavour to provide 'Best Care for Everyone' and this Quality Account showcases the numerous ways in which this has been achieved in 2016/17. We do this by working in partnership with our colleagues, patients, whānau and our community. It also shows how we continue to build on initiatives reported in the 2015/16 Quality Account. It is the contribution of our staff which makes these achievements possible. We would like to thank all the staff at Waitemata DHB and acknowledge their continual dedication to our community.
'Best Care for Everyone' is the quality standard for how we work together. Our quality aims are to provide care that is safe, effective, and focused on the individual needs of every patient and their whānau, to achieve health outcomes and patient experience that are among the best in the world and the leader in New Zealand.
2016/17 saw us continue to deliver on our commitment to quality and to evidence-based quality improvement.
Through our Institute of Innovation and Improvement (i3) we continue to drive quality improvement programmes that are co-designed and led by clinicians. Our Leapfrog Programme continues to pave the way for identifying and testing digital health technologies – once more putting our DHB at the forefront of 21st century healthcare.
We have maintained our excellent performance across the range of the Health Quality and Safety Commission's Quality and Safety Markers. The Markers have been used since July 2013 to monitor levels of harm relating to in-hospital falls, surgery and surgical site infections, hand hygiene compliance, and medication safety. Quality and Safety Marker highlights for 2016/17 include: